Empowering.Cloud Community Update – September 2025
LyndsayCA1986 curates September 2025’s Empowering.Cloud community update, spotlighting Microsoft Teams, Copilot Studio agent use cases, and the growing role of AI in collaboration and accessibility.
Empowering.Cloud Community Update – September 2025
A comprehensive monthly update focusing on developments, solutions, and events in the Microsoft Teams and Microsoft 365 expert community.
Expert Briefings
Copilot Agent Business Use Cases: Custom Agents with Microsoft Copilot Studio
- Presented by Microsoft Copilot Solutions Engineers Alev Tamer and Chris Wheeler
- Explores three agent development strategies:
- Declarative agents (text-based chatbots)
- Low-code agents via Copilot Studio
- Pro-code agents leveraging Azure AI Foundry
- AI model selection guidance, with DeepSeek as a specific example
- Application scenarios: law enforcement case file checks, HR onboarding automation
- Roadmap tease: legacy application automation, agent-to-agent comms
- Read the full briefing
Microsoft Teams Native Bluetooth Headsets Explained
- Gregory Franc De Ferriere (Logitech) details certification and technical evolution for Teams headsets
- Zone Wireless 2 and Zone 305 as first dongle-free, Teams-certified Bluetooth headsets
- How Windows 11 and new Intel chipsets allow native Teams functionality over Bluetooth
- Microsoft Open Office certification explained
- Full article
Neat’s Meeting Room Innovations
- Lee Edgerton (Neat, APAC) on Microsoft Teams Rooms trends across Asia-Pacific
- Innovations: AI-enabled meeting rooms to prevent “dark spots,” advanced BYOD features, support for Google Meet
- View briefing
Microsoft Teams Monthly Update (August 2025)
- Tom Arbuthnot’s monthly Teams news: In-car video calls, workflow triggers via emoji, Teams Phone updates, API changes, and more
- Mention of GPT-5’s availability in M365 Copilot (business productivity, not developer content—no category assigned)
- Teams Monthly Update
Microsoft Teams Insider Podcast Highlights
- From Slack Rival to AI for Work – Jim Gaynor examines Teams’ transformation and AI integration
- Understanding AI Assisted Tech & Accessibility Act – Neil Milliken discusses inclusive design trends and AI’s role in accessibility
- Scaling Teams Phone – Mark Herbert covers partnership models for deploying Teams Phone in SMBs/Midmarket
- AI, AV, and the Integrator – Dave Hatz talks about impact of AI in AV ecosystems
Upcoming Community Events
- Teams Fireside Chat (11th September): Teams Phone extensibility & integrated contact centers
- Teams Devices Ask Me Anything (17th September): Live sessions across global time zones, device Q&A
- Copilot Fireside Chat (24th September): AI and collaboration deep-dives with Microsoft directors and MVPs, audience Q&A
For more: read the Microsoft Teams Community Blog.
Updated August 15, 2025 by LyndsayCA1986; Version 1.0
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