In this video, Learn Microsoft AI explores how developers can use the Microsoft 365 Agents SDK and Semantic Kernel to build AI-powered, multichannel agents that integrate with Microsoft 365, Teams, and more.

Microsoft 365 Agents SDK: Building Multichannel and AI-Integrated Agents

Presented by Learn Microsoft AI

Overview

The Microsoft 365 Agents SDK offers developers a unified toolkit for creating powerful, enterprise-grade agents with support for multiple channels and deep AI integration.

Key Features

Full-Stack Agent Development: Build agents that can handle user interactions, manage workflows, and collaborate with other agents across various Microsoft platforms.
Multichannel Support: Integrate agents with Microsoft 365, Teams, Copilot Studio, Webchat, as well as third-party platforms like Facebook Messenger, Slack, and Twilio.
Secure and Enterprise-Ready: Ensure agents comply with security standards and are suitable for enterprise deployments.

AI Capabilities

Integration with Azure AI SDK: Enhance agents with advanced AI features harnessing Azure services.
Semantic Kernel: Utilize this framework for working with AI components, orchestrating requests, and generating intelligent responses.
Support for Third-Party AI: Expand agent capabilities using AI services beyond Microsoft’s ecosystem.

Developer Experience

Access comprehensive tools and frameworks for building, deploying, and managing intelligent agents.
Easily orchestrate complex logic and interactions between agents and platforms.
Facilitate seamless collaboration and integration with both Microsoft and non-Microsoft environments.

Use Cases

Customer support chatbots across multiple platforms
Internal workflow automation within Microsoft 365 or Teams
Personalized, AI-powered user assistants for enterprise applications

Additional Resources

For more insights and tutorials, connect with Learn Microsoft AI on LinkedIn or explore the GitHub profile.